Because each invitation is custom-designed, we have specific policies in place regarding refunds and edits.
1. Edits & Revisions
- You receive one free revision with each custom design.
- Additional edits may be chargeable depending on the request.
- Revisions should be submitted within 3 days of the initial draft delivery.
2. Final File Delivery
- Once the final invitation PDF has been downloaded, your order is considered complete, and no refund will be issued.
3. Refund Eligibility
- You may request a partial refund only if the order is canceled before the first draft is shared.
- After work begins, refunds are at the discretion of MyInvitations.io, based on how much progress has been made.
4. Free Templates
While we offer free templates, they are provided as-is and are not eligible for customization support, refunds, or exchanges.
5. Contact for Issues
If you experience any issues, please contact us at contact@myinvitations.io with your order details.